Frequently Asked Questions

New: These are brand new, factory-sealed laptops that have never been used and come with a full manufacturer's warranty.

Used: These are pre-owned laptops that are fully functional. They may show minor signs of cosmetic wear but have been tested to ensure they work correctly. They are a great budget-friendly option.

Refurbished: These are pre-owned laptops that have been professionally restored to a like-new condition. This process includes testing all components, replacing any faulty parts, and cleaning the device. They often come with a limited warranty from us.

We offer fast and reliable delivery within Nairobi and its environs. Delivery times are typically within 24 hours of placing an order. Delivery fees may vary based on your location.

We accept a variety of payment methods for your convenience, including M-Pesa, Visa, and Mastercard. All transactions are secure and encrypted.

Yes. New laptops come with the standard manufacturer's warranty. Our refurbished laptops come with a limited store warranty, the details of which are specified on the product page. Used laptops are sold as-is but are guaranteed to be fully functional upon arrival.